TollTag Account Complete Guide: Setup, Management & TollPerks 2025
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TollTag Account Complete Guide
System: Electronic toll collection with TollTag stickers
Coverage: Texas, Oklahoma, Kansas, Florida, Colorado
Currency: US Dollar (USD)
Technology: Radio frequency transponder stickers
Operator: North Texas Tollway Authority (NTTA)
Do I Need a TollTag Account? 2025 Update
You don't need a TollTag account to drive on North Texas toll roads - but you'll save 50% on tolls and get exclusive benefits with one. NTTA's TollTag system offers the lowest rates plus rewards that make it worthwhile even for occasional users.
Key Reality: ZipCash (pay-by-mail) customers pay twice the TollTag rate. With TollTag rates at 22¢ per mile, ZipCash customers pay 44¢ per mile. A TollTag account also unlocks TollPerks rewards, airport parking payment, and free roadside assistance.
2025 Update: NTTA continues to expand account benefits with enhanced TollPerks rewards (10,500 bonus points with code PERKS2025), specialty team TollTags, and improved TollMate mobile app with bilingual support.
TollTag Account Types: Choose Your Plan
NTTA offers flexible account options to match your driving patterns and budget preferences.
Account Plans and Pricing
| Account Type | Initial Deposit | Auto-Replenish | Best For |
|---|---|---|---|
| $10 TollTag | $10 | $10 when balance hits $5 | Very occasional users (1 vehicle only) |
| $20 TollTag | $20 | $20 when balance hits $5 | Light users (up to 2 vehicles) |
| $40 TollTag | $40 | $40 when balance hits $10 | Regular users (up to 3 vehicles) |
| $80 TollTag | $80 | $80 when balance hits $10 | Heavy users (4-6 vehicles) |
Account Features
All TollTag Accounts Include:
- Free TollTag sticker (no equipment cost)
- No monthly fees or maintenance charges
- Lowest toll rates (50% savings vs ZipCash)
- Automatic account replenishment
- Free roadside assistance (#999)
- TollPerks rewards program eligibility
- Airport parking payment capability
- Interstate travel compatibility
Vehicle Limits:
- $10 and $20 accounts: 1-2 vehicles maximum
- $40 account: Up to 3 vehicles
- $80 account: 4-6 vehicles
- Additional vehicles require higher replenishment amounts
How to Open a TollTag Account
NTTA offers multiple convenient ways to open and manage your TollTag account.
Account Setup Methods
1. Online Account Opening (Recommended):
- Visit ntta.org Customer Service Center
- Choose account type ($10, $20, or $40)
- Enter vehicle information (license plate, make, model)
- Provide payment method for auto-replenishment
- Activate TollPerks rewards during setup
- TollTag sticker mailed within 5-7 business days
2. Mobile App Setup:
- Download TollMate app (iOS/Android)
- Available in English and Spanish
- Complete account setup on your phone
- Calculate toll costs and plan trips
- Manage account and activate TollPerks
3. Phone Setup:
- Call 972-818-NTTA (6882) or 817-731-NTTA (6882)
- Hours: Monday-Friday 8:00 AM - 5:00 PM
- Customer service opens account and processes payment
- TollTag mailed to provided address
4. In-Person Service:
- Visit any of 6 NTTA Customer Service Centers
- Bring driver's license and vehicle registration
- Receive TollTag sticker immediately
- Pay with cash, check, or credit/debit card
- Extended weekend hours at most locations
Payment Options
Automatic Replenishment (Recommended):
- Credit or debit card linked to account
- Bank account (ACH) automatic transfer
- Enables airport parking payment
- Works on all compatible toll roads
Manual Payment Options:
- Cash payments at Customer Service Centers
- Check payments at service centers
- Online one-time payments with credit/debit card
- Nearly 5,000 retail partner locations
TollTag Account Management
NTTA provides comprehensive tools for managing your TollTag account online, via mobile app, and in-person.
Online Account Management
Customer Service Center (ntta.org):
- View account balance and transaction history
- Add or remove vehicles from account
- Update contact information and payment methods
- Make one-time payments ($10 minimum for $40 accounts, $5 for $10/$20 accounts)
- Print receipts and download statements
- Access TollPerks rewards program
Adding Vehicles:
- Click "Vehicle/TollTag Information" in account menu
- Select "Manage Vehicles" → "Add Vehicle"
- Enter license plate, state, year, color, make, model
- Select correct vehicle class (important for trucks)
- Additional TollTag stickers ordered automatically
TollMate Mobile App
App Features:
- Complete account management on mobile device
- Bilingual support (English/Spanish)
- Check balance and view transactions
- Calculate toll costs for planned trips
- View interactive toll road maps
- Activate and manage TollPerks rewards
- Receive account notifications and alerts
Security Features:
- Encrypted login credentials stored locally
- Same username/password as online account
- Blocks access on modified devices for security
- Official NTTA app (avoid unauthorized alternatives)
To calculate toll costs for cars, trucks, motorcycles and all vehicle types across North Texas toll roads, use TollGuru Dallas toll calculator
TollPerks Rewards Program
TollPerks is NTTA's exclusive rewards program that gives TollTag customers points, prizes, and special offers for using toll roads.
How TollPerks Works
Earning Points:
- 100 points for every $1 spent on NTTA toll roads
- Instant win game tokens for account registration
- Monthly tokens for accounts in good standing
- Bonus points for referrals (1,000 points per referral)
- Special promotion codes (10,500 points with PERKS2025)
Redeeming Rewards:
- Discounts on gas, dining, entertainment, and services
- 25¢ per gallon fuel savings at participating stations
- $25 Live Event eGift cards for DFW events
- Free offers (no points required)
- Monthly sweepstakes entries for big prizes
- Local merchant discounts and deals
TollPerks Activation
Eligibility Requirements:
- Active TollTag account in good standing
- Maximum of 8 TollTags per account
- 18+ years old and Texas resident
- Individual accounts only (not corporate)
- NTTA employees not eligible
Activation Process:
- Log into TollTag account at ntta.org
- Click green TollPerks banner in upper right corner
- Complete TollPerks registration form
- Use promo code PERKS2025 for 10,500 bonus points
- Start earning points immediately
TollTag Installation and Usage
Proper installation is crucial for TollTag functionality across all compatible toll roads.
Installation Instructions
Standard Installation:
- Install on inside of windshield behind rearview mirror
- Clean and dry the windshield surface first
- Ensure temperature is above 50°F during installation
- Center the TollTag 1-2 inches behind the mirror
- Press firmly for 10-15 seconds
- Do not remove once installed (destroys the tag)
Special Vehicle Requirements:
- Mirror attached to windshield: 0.5 inches below attachment point
- Oversized trucks: 2 inches from bottom of windshield
- Motorcycles: Follow windshield-specific guidance
- Tinted windows: Install closer to top for better signal
Where TollTag Works
Texas Coverage:
- All NTTA toll roads (Dallas-Fort Worth area)
- All HCTRA toll roads (Houston area)
- All TxDOT toll roads (Austin, Houston regions)
- Central Texas Regional Mobility Authority roads
- TEXpress managed lanes (with lowest rates)
Interstate Compatibility:
- Oklahoma Turnpike Authority roads (all 12 turnpikes)
- Kansas Turnpike Authority roads
- Most Florida toll roads
- Most Colorado toll roads
- Future expansion to Orlando area, Georgia, North Carolina
Additional Benefits
Airport Services:
- DFW International Airport parking payment (credit card accounts only)
- Dallas Love Field Airport parking payment
- Pass-through tolls at DFW Airport
- No need to swipe credit cards at parking gates
Roadside Services:
- Free roadside assistance on NTTA toll roads
- Dial #999 for flat tire changes, minor repairs
- 24/7 availability, no additional fees
- Incident response team coverage
Specialty TollTags and Account Options
NTTA offers specialty TollTags and account customization options for sports fans and unique preferences.
Specialty TollTags
Sports Team TollTags:
- Dallas Cowboys official TollTag
- FC Dallas soccer team TollTag
- Texas Rangers baseball team TollTag
- Nine college team options available
- Additional cost beyond standard TollTag
- Same functionality as regular TollTags
Ordering Specialty TollTags:
- New accounts: Select from dropdown menu during online setup
- Existing accounts: Call 972-818-NTTA (6882) or 817-731-NTTA (6882)
- Visit any NTTA Customer Service Center
- Purchase and activation required for specialty designs
Account Customization
Multiple Vehicle Management:
- Add family members' vehicles to single account
- Each vehicle gets individual TollTag sticker
- Shared account balance across all vehicles
- Separate transaction tracking per vehicle
- Option to open separate accounts for independent tracking
Payment Flexibility:
- Manual payment control: Make payments before auto-replenishment
- Adjustable replenishment amounts for better cash flow
- Multiple payment methods on file
- Account balance monitoring with low-balance alerts
Frequently Asked Questions
What's the difference between TollTag account types?
The main differences are initial deposit amounts, auto-replenishment amounts, and vehicle limits. $10/$20 accounts work for 1-2 vehicles, while $40 accounts support up to 3 vehicles. All accounts provide the same toll rates and benefits.
Can I use my TollTag on other states' toll roads?
Yes, TollTag works on toll roads in Texas, Oklahoma, Kansas, and most of Florida and Colorado. Future expansion planned for Orlando area, Georgia, and North Carolina. Always check account standing before travel.
How do I activate TollPerks rewards?
Log into your TollTag account at ntta.org and click the green TollPerks banner. Complete registration and use promo code PERKS2025 for 10,500 bonus points. You'll earn 100 points per dollar spent on NTTA toll roads.
What happens if I forget to replenish my account?
If automatic replenishment fails (expired card, insufficient funds), your TollTag becomes inactive and you'll receive ZipCash bills at double the rate. Update payment information immediately to avoid higher tolls and fees.
Can I move my TollTag between vehicles?
No, TollTag stickers are permanent and cannot be removed without destroying them. Instead, add multiple vehicles to your account - each gets its own sticker but shares the same account balance.
Are there monthly fees for TollTag accounts?
No, all TollTag accounts are free with no monthly maintenance fees. The only cost is the initial deposit (which goes toward toll payments) and actual toll usage. The TollTag sticker itself is free.
TollTag vs Regional Toll Systems
| System | Rates | Rewards | Coverage |
|---|---|---|---|
| TollTag (NTTA) | $0.22/mile | TollPerks program | TX, OK, KS, FL, CO |
| EZ TAG (HCTRA) | Variable by road | 10% HCTRA discount | TX, OK, KS |
| US Toll Systems | Varies by state | Various programs | Nationwide |
| Canada Toll | Provincial rates | Limited programs | Provincial |
Useful Links & Resources
NTTA Toll Roads:
- Dallas North Tollway - Main north-south toll road
- President George Bush Turnpike - East-west connector
- Sam Rayburn Tollway - State Highway 121 toll road
- NTTA Toll Roads - Complete network overview
Contact Information:
- NTTA Customer Service: 972-818-NTTA (6882) or 817-731-NTTA (6882)
- Hours: Monday-Friday 8:00 AM - 5:00 PM
- Weekend service available at Customer Service Centers
- Website: ntta.org
- Mobile App: TollMate (iOS/Android)
- TollPerks: tollperks.com
- Roadside Assistance: #999 (on NTTA toll roads)
Customer Service Centers:
- 6 locations across Dallas-Fort Worth Metroplex
- In-person account setup and immediate TollTag receipt
- Extended weekend hours at most locations
- Cash, check, and credit card payments accepted
- Nearly 5,000 retail partner locations for payments
